REFUND POLICY

Refund Policy

Every patch order starts with a free design proof. Nothing is made until you approve it, so you only pay for patches you're happy with.

Free proof and free changes

After you order, we email you a free digital proof, usually within 24 hours. You can ask for as many changes as you need, free of charge, until you love the design.

Cancel before production: full refund

You can cancel your order at any time before production starts and we will refund the full amount you paid. Production only starts after you approve your proof. To cancel, email patchorder@allpunching.com with your order number.

After production starts

Once you approve your proof, your patches are made to order for you. If there is a problem with your patches when they arrive, email patchorder@allpunching.com with your order number and a few photos, and we'll work with you to make it right.

How refunds are paid

Refunds go back to the payment method you used (card, Apple Pay, Google Pay, Cash App or PayPal). Depending on your bank, it can take a few business days to show on your statement.

Questions

Email patchorder@allpunching.com and include your order number.

All Punching LLC · 112 Capitol Trail Suite A746, Newark, DE 19711, US